Review: NetworkSolutions.com

NetworkSolutions.com Rating: 1 (1/5 stars)
Reviewer: Kimball, Goffstown NH, January 23, 2017
Starting At: $35 per year.

 

Are you looking to buy a domain name? Do yourself a favor and do not go with Network Solutions, their customer service is horrible, and their fees are over priced. It’s not just me who hates them, their customer service is getting hammered on Yelp, Consumer Affairs, and WhoIsHostingThis. And it’s not limited to just bad service, I’m actually filing a Domain Renewal Complaint with ICANN, and complaints with the FCC and Better Business Bureau against Network Solutions.

As a independent website developer working for many different companies I have worked on sites on most of the major web hosting companies out there. I often have to contact the support staff to flip a switch or something and expect them to be helpful. Network Solutions customer support is the pits. I’ve contacted them via chat and support tickets 6 times in the last 3 business days. Man they SUCK! They only want to sell you more services. Do Not Use NetworkSolutions.com. I have an alternative for you below.

 

I have used and recommended SiteGround web hosting since 2013. They are a little more expensive then the discount places, but totally worth it. They run cutting edge technology and offer world class customer support that is really helpful.

Oh ya, One more thing. I freaking hate upsell! If you do too avoid Godaddy, NetworkSolutions and any EIG owned hosting company.

– Kimball

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Kimball

Kimball is a website designer and developer in Goffstown, NH.

2 comments on:
“Review: NetworkSolutions.com”

  1. Found your site while looking up stuff to show one of my clients about iDNS – let’s see what ELSE this guy has to say. Yup. I have similar reviews myself. My most recent “Don’t use these people – EVER” was about a Cloud9Hosting company.

    BUT, re: your review of Network Solutions – they are one of the OLDEST registrars and were one of the grandaddies of registrars. And that is all they worried about. No doubt they have a lot of clients and a LOT of people do recognize the name, but I have been personally hammering against them for years. WAY overpriced for no appreciable reason. IF they gave you something extra, that would be one thing, but they don’t. I personally have very few “favored” registrars/hosts, but Network Solutions has ALWAYS been one of those companies that I hate to work with. Loved the write up – and also DO use SiteGround as one of my hosts.

    1. Hi Eric,
      Thanks for the feedback, and the tip on avoiding Cloud9. I’ll be sure to do them.

      I just read on Wikipedia that Network Solutions had been acquired 5 times in 11 years (2000 – 2011). It’s pretty obvious now the good old company it once was is long gone.

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